Privacy & Cookie Policy

Dorchesters.com is committed to protecting your privacy, however in order to run the Dorchesters.com online shop we need to collect some data from you sometimes. We will always only use the information we collect about you carefully, lawfully (in accordance with the Data Protection Act 2018).

Information We Collect

You can visit and browse our site anonymously. However, we need to collect information from you when you place an order and / or register on our site. When ordering and / or registering you will be asked to enter your name, e-mail address, postal address and delivery address(es) for your orders. If you register for an account you will also need to provide a password. We also keep details of your product selections and Wish List.

We keep a record of any email correspondence that we have with you.

We also collate statistics about the website traffic, sales and other commercial information which we use to improve our service to you; however, this information is collected on an anonymous basis.

The Use of Your Personal Information

Any personal data which is collected during the purchasing process is only used by us to ensure that we can take, process, deliver your order and maintain your account to the highest standard possible. Any of the information we collect from you may be used in one of the following ways:

To personalise your experience
To improve our website
To improve customer service
To process transactions
To send periodic emails

The email address you provide for order processing may be used to send you information and updates pertaining to your order.

Your Payment Details

We use PayPal as our payment gateway. Paypal is secured by multiple industrial data encryption, fraud detection and security technologies including solutions from VeriSign, the world's most respected certification body for Internet firms. All supplied information is encrypted into PayPal's database.

Cookies

Cookies are small files that a site or its service provider temporarily transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information. Cookies cannot harm your computer and do not contain any personal or private information.

In order to shop with us your computer must be set up to receive cookies. We need to use cookies to help us remember and process the items in your shopping cart as you move from page to page.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, our website will not function properly.

Disclosure of Information

We do not sell, trade, or otherwise transfer to outside parties your personal information except to properly process and deliver your order. We only share your information with trusted third parties, such as PayPal and delivery companies, in order to operate our website, conduct our business and provide you with a service.

We promise not to provide any of your personal data to any outside company.

We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Control Over Your Information

All registered users of our site may make changes to their information at anytime by logging into their Account and going to the 'Edit Profile' page.

Terms & Conditions

Please also visit our Terms & Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website: Terms & Conditions

Your Consent

By using our site, you consent to this privacy policy.

Changes To Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the privacy policy modification date below.

This policy was last modified on 3rd March 2022.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information on our Contact Us page.